faq

Get helpful account information and answers to
other general questions

Remotely check the status of your car's doors,
lights, fuel level, and more.

Check out the interactions you've made with your
car. Like boundary entries/exits, speed alert
information, door unlock requests, and more.

After the trial expires, you can continue service by
choosing one of the Subscription Plan options.

Learn how you can be notified if somebody takes
your car outside a specified area, exceeds a speed
limit, or time limit you've set.

Send, then go. Learn how to send places you
want to go directly to your car's navigation.

Learn what a Vehicle Health Report is, how to
obtain yours, and what the messages mean.

Discover ways to help maximize your charge,
what to do if your car is plugged in but not
charging, and much more.

Watch VW Car-Net video tutorials to learn how to
get the most out of your vehicle.